Meet MARK

Mark Fritz is the originator of the “OWN IT!” methodology

O is for OUTCOMES

Leaders need to speak in the language of achievement (outcomes) versus the language of busyness (activities).  Focus on direction and pace, motivating your people by creating a sense of urgency.

W is for WHY

Everyone is motivated in a different way. Leaders need to find each person’s motivation and align their WHY to the organization’s GOALS and WHY. You influence your talent to take ownership through motivation (want to) and visibility/accountability (have to).

N is for NIFO
(Nose In, Fingers Out)

Successful leaders lead “Nose In” (asking more open questions) and “Fingers Out” (using stories and examples to answer those questions). Delegate outcomes and motivate your people to take ownership of those outcomes.

I is for INDIVIDUAL

Leaders are role models, and everyone in the organization is influenced by the leader’s behaviors. You need to be understand yourself well and be consistent in your behaviors with others.

T is for TEAM

Success is a team sport… it’s about aligning everyone’s personal ownership and creating team ownership. The right performance metrics, feedback and follow-up influence your people to be interdependent with each other.

! is for CHANGE

If an organization is not changing, it is going backwards.  Drive change in all sizes (small, medium and large) all the time, so that everyone feels that something positive (change) is happening all the time.

Mark’s Philosophy

Micromanagement imposes a speed limit on performance;
leaders must delegate in order to unleash the full capacity of their teams.

Leaders must build a culture in which their people “OWN IT!”

The “OWN IT” culture unleashes the workforce’s full potential.